AI steerage for global TPAs

Right care.
Right network.
Right cost.

FairFare brings your provider networks from every country into one place, triages each member’s symptoms with AI, and routes them in real time to the right care setting and the right in-network provider — before the claim exists.

TPAsTravel insurersAssistance companiesInternational health plans
Live steerageLisbon · 22:14
My son has a fever since this morning and a sore throat. Should we go to the hospital?Member · WhatsApp
No red flagsAge 9Urgent careIn network
Urgent care at Clínica Avenida, 8 minutes away, in your network. Your card and guarantee of payment are on their way.FairFare
The problem

The cost of a claim is decided before the claim exists — at the moment a member chooses where to go.

01
Members far from home default to the nearest emergency room, whatever the need.
02
Contracted networks live in spreadsheets — not at the moment care is chosen.
03
Provider data goes stale: clinics close, hospitals move, contracts change.
04
Cost containment starts after the bill. By then, the expensive path is already taken.
One platform

Everything a global TPA needs to steer care — in one place.

Your networks, every country

Manage networks once at TPA level — providers, service areas, direct-billing terms — and set the steering order each carrier follows.

1Carrier’s own network
2TPA network, direct billing
3Licensed partner network
4Best available nearby, out of network

AI symptom triage

The right level of care for each member — telemedicine, house call, urgent care — with emergency red flags always escalated.

Provider data you can trust

Checked against official health registries and live sources. Closures and changes are flagged before a member is sent.

Where members already are

WhatsApp, SMS, email and web — in the member’s language. No app to download.

Every carrier, separate

Multi-carrier by design: each carrier’s members, data and branding are kept strictly apart.

Cards and guarantees of payment, in minutes

From the eligibility file to the member’s phone: a membership card in the carrier’s own brand, showing the network the member is steered to, and a guarantee of payment the provider can rely on — issued automatically.

Your carrier brandSteered networkNetwork logo
Maria SilvaPolicy PL-48213907
✓ In network · Direct billingValid 12–30 Nov
How it works

From “I need a doctor” to the right door, in minutes.

The member reaches out

  • WhatsApp, SMS, email or web
  • In their own language
  • Or your care team steers on their behalf

AI triages and routes

  • Symptoms to the right care setting
  • In-network first, in the TPA’s steering order
  • Your team can always override

Care happens, cost is avoided

  • Card and guarantee of payment sent
  • Every steerage tracked per carrier
  • Avoided cost, not just discounted cost
Security & trust

Health data deserves more than a checkbox.

We built FairFare for organizations that answer to regulators, carriers and members.

Data kept apartEach carrier’s members and data are isolated by design.
Every change on recordA full audit trail of access and production changes.
Least privilegePeople and systems get only the access their role needs.
Verified deletionWhen a customer leaves, their members’ personal data is erased — and we confirm it.
Book a demo

See your members steered in real time.

A 30-minute walkthrough with your networks, your carriers and a live steerage.

We reply within one business day.